If someone wants their outlook app to load more emails farther back than a year:

  • Press the windows key, or click the windows icon in the lower left hand corner
  • Search and open "control panel"
  • Click on user accounts
  • Click on mail (Microsoft outlook 2016) (32-bit). This will bring up a new window.
  • Click on the box that says "email accounts..."
  • A separate window will pop up, under the first tab that says email you should find a button that says "Change..."
  • Another box will pop up that has a slider that says "Mail to keep offline"