To recall and replace a message

  1. In the folder pane on the left of the Outlook window, choose the Sent Items folder.

  2. Open the message that you want to recall. You must double-click to open the message. Selecting the message so it appears in the reading pane won't allow you to recall the message.

  3. From the Message tab, select Actions > Recall This Message.

    Recall a message

    Notes: 

    • If you don’t see the Recall This Message command, you probably don’t have an Exchange account or the feature isn’t available within your organization.

    • You cannot recall a message that's protected by Azure Information Protection.

  4. Click Delete unread copies of this message or Delete unread copies and replace with a new message, and then click OK.

    Recall this message box

  5. If you’re sending a replacement message, compose the message, and then click Send.

Reviewed: 8/12/2019