Maintenance tickets are generally for issues that do not include computers, the internet, printers, or telephones. This would include things like lack of power in a classroom or broken light fixtures, all the way to flooded hallways. 

In order to submit a maintenance ticket, you must first reset your password on the maintenance ticket tool. This guide is built to explain how to do just that.


    • Go to https://my.msoe.edu

    • In the Quick Links Section is Maintenance & Custodial


    • Click Register Here and fill out the form.



    • Congratulations! You can now submit maintenance and custodial tickets! Please follow the following guide to make a maintenance ticket.

http://helpdesk.msoe.edu/solution/categories/1000010350/folders/1000015760/articles/1000028844-how-to-submit-a-maintenance-ticket


updated Nov 5th, 2020 Peter Pfister

updated 2021-11-03 by Kali Ewert - Fixed broken link